Hail claim, start to finish — we run the whole thing.
Whether you've already filed a hail claim or you're just starting to look at the damage, we handle the carrier-facing work. We re-inspect, file supplements, restore the vehicle, and coordinate the paperwork. Your carrier's estimate check stays with you through the process — you sign it over at pickup, not at intake.
Insured customers: $0 out of pocket. Guaranteed.
Most of our insured customers pay nothing additional at pickup. Your carrier mails you the estimate check during the claim process. At pickup, you endorse it over to us — that’s it. We absorb your comprehensive deductible as part of our pricing, so the carrier’s check covers the full repair.
We’ll confirm exactly what applies to your situation during intake — straight answer, no games.
Share the basics. We take it from there.
- • Tell us your carrier name and claim number.
- • Send any adjuster contact info or estimate you have.
- • We re-inspect under shop lighting and file the supplement.
- • Your check stays with you — sign it over at pickup.
For insured customers, that means $0 additional out of pocket. Guaranteed.
We’ll look at the damage with you.
You don’t have to file a claim before talking to us. We can look at the vehicle, walk you through what a real repair scope looks like, and help you decide whether filing makes sense for your situation. If you choose to file, we walk you through opening the claim with your carrier — no pressure either way.
Here’s exactly what happens, from first call to keys back.
Hail claims feel complicated because you’re doing one once. We’re doing them every day. Below is the actual five-step flow we run with every customer — whether you’ve already filed a claim or you’re still figuring out if you should.
You won’t call your adjuster again. You won’t chase parts or glass orders. You won’t compare estimates or negotiate. You’ll drive.
Guaranteed $0 additional out of pocket.
At pickup you endorse the carrier’s estimate check to us, and that’s it. We absorb your comprehensive deductible as part of our pricing, so the check your carrier already sent you covers the full repair.
- Step 1Your side
Reach out — claim filed or not
If you've already filed a hail claim with your carrier, share the basics — claim number, carrier name, adjuster info if you have it. If you haven't filed yet, we look at the damage, walk you through what a real repair scope looks like, and help you open the claim if it makes sense.
- Step 2Our side
We re-inspect under shop lighting
If your carrier already inspected, our team re-inspects to find what was missed — dent count is routinely 30–60% higher than a curbside adjuster's count. If you haven't filed yet, this is the inspection we use to build your full repair scope.
- Step 3Our side
We schedule the repair and handle the supplement
We book your drop-off day and file the supplement with your carrier. Most insurers (Allstate, Progressive, USAA, Farmers, Liberty Mutual, American Family, Nationwide, Travelers) approve supplements on photo documentation — we start repair the day you drop off. GEICO and State Farm require their own adjuster to re-inspect in person, which usually adds a few days before we can start.
- Step 4Our side
We restore and detail — 3 to 7 days
PDR on every panel where the paint is intact. Body and factory-match refinish where the hail cracked the finish. Replacement trim, moldings, and glass where the storm totaled parts. Full interior + exterior detail before pickup.
- Step 5Your side
Pickup — sign the check over and drive
Your carrier mails you the estimate check during the process. Hold onto it. At pickup, you endorse it to Auto Hail Techs — that's your full out-of-pocket, no separate invoice. We absorb your comprehensive deductible, so the carrier's check covers everything.
A note on carrier timing:
GEICO and State Farm require their own adjuster to physically re-inspect the vehicle before approving any supplement. If your claim is with one of them, expect a few extra days between drop-off and start of repair while we coordinate that visit. Every other major carrier accepts supplement documentation by photo — we file and start work the same day.
Bring whatever paperwork you have.
The more you bring, the faster we move. But none of this is required up front — if you don’t have it, we’ll work with you to get it. The only thing you don’t bring is the check itself; that stays with you until pickup.
- Your carrier's name and claim number (if you've filed)
- Your adjuster's name and contact info (if you have it)
- The adjuster's itemized estimate (if you have a copy)
- Photos the adjuster took during inspection (if shared with you)
- Your deductible amount
- Your check stays with you — bring it at pickup, not at drop-off
The first estimate is a starting point, not a ceiling.
Adjusters write their first estimate from the curb, in bad light, under time pressure. They miss things. Every honest adjuster expects the repair shop to come back with a supplement — that’s how the process is designed to work.
We document every panel, every molding, every cracked clip and hail-bruised windshield. We submit photos, OEM part numbers, and line-item labor to your carrier. Most supplements are approved without dispute.
Re-inspection under shop lighting
Dent count routinely 30–60% higher than curbside adjuster counts.
OEM parts, documented
Moldings, trim, glass — we spec parts the carrier's system recognizes.
Matching labor rates
Body/paint labor priced at your carrier's published rate sheet.
Photos + labeled diagrams
Every line item supported by evidence the desk adjuster can approve fast.
Direct adjuster contact
We talk to the estimator on your behalf — so you don't have to.
Lifetime warranty either way
PDR or full body/paint, our workmanship is warrantied for as long as you own the vehicle.
Common questions
Insurance can feel opaque. Here’s what owners, fleet managers, and dealer principals ask us every catastrophe season.
We absorb your deductible as part of our pricing. Insured customers pay $0 out of pocket, guaranteed.
We direct-bill every major U.S. carrier.
- State Farm
- Allstate
- GEICO
- Progressive
- USAA
- Liberty Mutual
- Farmers
- Nationwide
- Travelers
- American Family
Carrier names and marks are the property of their respective owners. Listing is for informational purposes — not an endorsement.
Schedule your freein-person estimate.
Pick a date and an exact time. We inspect every panel under proper PDR lighting, write the full scope, and walk you through what your insurance will cover — before you commit to anything. We come to the vehicle for the inspection, then the repair happens at our San Antonio shop on Culebra Rd.
- Mon–Fri: 8:00 AM – 5:00 PM, Sat: 8:00 AM – 12:00 PM, Sun: Closed24/7 storm dispatch during active events
- sales@autohailtechs.comWe reply within one business day
- 9747 Culebra Rd, Building 3 Unit 305, San Antonio, TX 78251Repairs happen at our San Antonio shop on Culebra Rd.
- Lifetime warranty on every repair
- We file your insurance claim for you
- Guaranteed $0 out of pocket after supplement
- Pickup & delivery available